Privacy Policy

Last updated September 29, 2026

Introduction

This Privacy Policy explains how Reso collects, uses, and shares information when you use the Reso app and related services (the "Service").

Information we collect

• Account information: email address, password (stored hashed by our authentication provider), username, and display name.
• Profile details you choose to add: bio, profile photo and banner, primary instrument, genres, and location text.
• Content you create: audio and video recordings, uploaded media, cover images, titles, captions, comments, collab parts, and chat messages and attachments.
• Activity on Reso: follows, likes, saves, shares, posts you view and how long you watch, and search queries. We use this to run feeds, leaderboards, and play counts.
• Device information: a push notification token if you allow notifications.
• Reports and support messages you send us.

We do not collect your contacts, precise location, or advertising identifiers, and we do not use third-party analytics or advertising SDKs.

Device permissions

• Camera and microphone are used only when you record. Recordings are uploaded only when you choose to post or send them.
• Photo library is used only to pick media you choose to upload.
• Speech recognition (voice-to-text in chat) is processed by Apple's speech service; Reso receives only the resulting text you choose to send.
• Face ID (app lock) is handled entirely by your device. Reso never receives biometric data.

How we use information

• Operate the Service: accounts, posting, collabs, messaging, notifications, and account security.
• Rank and personalize your feed and compute leaderboards and play counts.
• Review reports and enforce our Terms, Community Guidelines, and Moderation & Removal Policy.
• Respond to support requests and comply with legal obligations.

Sharing

• Other users: public posts, your profile, and collab contributions are visible to other Reso users. Posts marked private are visible only to you. Messages are visible to the people in the conversation.
• Service providers that process data on our behalf: Supabase (database, authentication, and file storage), Cloudflare (video processing and streaming), and Expo (push notification delivery).
• Legal and safety: when required by law or to protect the rights and safety of users and the public.

We do not sell your personal information and do not share it for cross-context behavioral advertising.

Data retention and deletion

• We keep your information while your account is active.
• You can delete your account at any time in Settings → Delete Account. This removes your profile, posts, and associated content from the Service. Limited records may remain in backups for a short period or where required for legal or abuse-prevention reasons.

Your choices

• Edit your profile, post visibility, notification, messaging, and comment settings in Settings.
• Make your account private, and block accounts you don't want to interact with.
• Request a copy or deletion of your data by contacting us at the email below.

Children's privacy

Reso is not directed to children under 13, and you must be at least 13 to create an account. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

Where data is processed

Reso's data is stored and processed in the United States. By using Reso from another country, you understand your information will be transferred to the United States.

Changes

We may update this Policy and will revise the "Last updated" date. Material changes will be communicated in the app.

Contact

Privacy questions or requests: jackroberts819@gmail.com